This Refund and Cancellation Policy explains how you can cancel or request a refund for a product/service purchased through the mdigitalstudio platform.
Returns
- We have a 7-day return policy, meaning you have 7 days from the date of receiving your item to request a return.
- To initiate a return, please contact us through our customer support channels with your order details.
- The product must be unused, in its original packaging, and accompanied by proof of purchase.
Refund Process
- Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed to your original payment method within 10 business days.
- Please note that it may take additional time for your bank or card provider to process and post the refund.
- If more than 15 business days have passed since your refund approval and you have not received the amount, please contact us.
Manufacturer Warranty
- For products with manufacturer warranties, complaints should be directed to the manufacturer’s service center as per their terms.
Replacements
- Approved replacement requests will be processed within 5–7 days.
Return Pickup
- Return pickups will be scheduled within 5–7 days of your request approval.
Contact for Refunds/Cancellations
mdigitalstudio
Address: [Your Address Here]
Email: [Your Email Here]
Phone: [Your Contact Number Here]
